Bitaxe / AxeOS Remote Support
Remote help for Bitaxe miners who need a clean flash, a stable dashboard, or a second pair of eyes before sharing firmware with friends.
What I Fix
- firmware / AxeOS mismatch warnings
- mixed
esp-miner.bin and www.bin versions
- pool fallback warnings
- high ping
- stale shares
- high error rate
- unstable hashrate after flashing
- BM1366, BM1368, and BM1370 configuration review
- flash checklist and bundle verification before sharing files
Support Packages
Quick Flash Review
Best for checking a firmware bundle before flashing.
- verify file roles
- check SHA-256 hashes
- inspect version strings
- confirm both firmware and AxeOS assets are present
- produce a short flash checklist
Payment: BTC tip or agreed amount before starting.
Dashboard Health Check
Best after flashing when AxeOS shows warnings or bad mining numbers.
- review dashboard screenshot
- check firmware / AxeOS mismatch
- review pool URL and worker format
- look at ping, stale shares, error rate, temperature, and hashrate
- suggest conservative next steps
Payment: agreed before starting.
Group Flash Checklist
Best when sending firmware to friends, a mining group, or a small fleet.
- create manifest
- create
SHA256SUMS
- write a clean flash note
- document expected firmware and AxeOS versions
- list common mistakes to avoid
Payment: agreed before starting.
Start A Support Request
Open a support request here:
https://github.com/0xjc65eth/bitaxe-flash-doctor/issues/new?template=bitaxe-support.yml
Send:
- Bitaxe model
- ASIC chip
- screenshot of AxeOS dashboard
- firmware version
- AxeOS version
- pool URL and worker format
- ping, stale shares, error rate, temperature, and hashrate
Payment
BTC:
35gjAoadgQxrNc1Kx6QiSLx7wCCXRnRFkM
Safety
- no seed phrases
- no private keys
- no exchange logins
- no custody
- no guaranteed profit claims
- no unsafe voltage or thermal advice
verify first. flash second.